Shipping policy

Last updated: October 27, 2026

Thank you for shopping with North of Wendigo. Below is information about how your prints are prepared and shipped, shipping costs, and what to expect after placing an order.

Order Processing

Premium Open Edition prints are made to order and shipped directly by my production partner, Gelato. Production and dispatch times vary according to the provider’s schedule and capacity. Carrier transit time is additional to production time.

Prints requiring my signature and/or a certificate of authenticity need additional preparation and personal handling. If a print is not on hand, or I am away or unavailable to prepare orders, preparation may take two weeks or longer before dispatch. This is not a maximum turnaround time. Carrier transit time is additional.

Please consider any preparation or dispatch estimate provided on the product page alongside the estimated shipping transit time.

Shipping Methods & Delivery Times

Available shipping methods are shown at checkout. Any carrier transit estimate should be considered separately from the preparation and production times described above.

Carrier transit begins after dispatch. Actual arrival times may be affected by production schedules, my availability for personally handled orders, carrier delays, weather, and other disruptions.

Shipping costs

Shipping charges for your order are shown at checkout.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation with a tracking number and link, where available. Tracking information may take time to update after you receive the confirmation.

Shipping destinations

North of Wendigo currently ships to Canada.

Address accuracy

Please check your shipping address carefully at checkout. Contact North of Wendigo as soon as possible if you notice an error or need to request a correction.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact Dale at dale@northofwendigo.ca with your order number and details of the issue so I can help investigate with the production partner or carrier, as appropriate.

Order Changes & Cancellations

Please refer to the Order Cancellations section of my Return & Refund Policy for information about cancellation requests. For questions about your order, contact Dale at dale@northofwendigo.ca.